We had an absolutely fantastic day on Saturday, loved every minute although the day absolutely flew by! We literally can't think of a single "constructive" point, the day was perfect. Everything ran smoothly, the food was amazing, the service was impeccable throughout the breakfast and all the staff were helpful and so friendly. In particular, Cory and Nick (Ops Manager) were brilliant - they were both so attentive and clearly on top of absolutely everything, even there to give Kim a few words of encouragement when nerves set in! This continued all day and into the Sunday, where all of the hotel staff were so friendly! We had comments from so many of our guests how much they enjoyed the day and in particular how excellent they thought the staff were. People have waxed lyrical about all the food (from the canapes to breakfast), about the rooms, the grounds, the spa - we've had nothing but positive comments!
It was clear all day that everything had been thought of, that everybody knew how the day was due to run and ensured that it did so to the letter, even when timings slipped slightly later in the day. We genuinely don't have a bad word to say.
We had an absolutely fantastic day on Saturday, loved every minute although the day absolutely flew by! We literally can't think of a single "constructive" point, the day was perfect. Everything ran smoothly, the food was amazing, the service was impeccable throughout the breakfast and all the staff were helpful and so friendly. In particular, Cory and Nick (Ops Manager) were brilliant - they were both so attentive and clearly on top of absolutely everything, even there to give Kim a few words of encouragement when nerves set in! This continued all day and into the Sunday, where all of the hotel staff were so friendly! We had comments from so many of our guests how much they enjoyed the day and in particular how excellent they thought the staff were. People have waxed lyrical about all the food (from the canapes to breakfast), about the rooms, the grounds, the spa - we've had nothing but positive comments!
It was clear all day that everything had been thought of, that everybody knew how the day was due to run and ensured that it did so to the letter, even when timings slipped slightly later in the day. We genuinely don't have a bad word to say.