Diana was a perfect boutique hostess from start to finish. She dealt superbly with my indecisiveness, and with the occasional tears, and always made sure we had teas, coffees, cake or tissues to hand throughout every appointment. The shop is beautifully decorated, private and spacious. Appointments are not rushed, and Diana really gives you 100% of her attention, including with her follow up emails. I have since recommended the Little Pearl to all my friends in London!