My own!
natural, relaxed, personal, creative, honest
Our reviews, just because they prove what we set out to achieve. We love praise :D
Be calm and enjoy, there really is very little to stress about when there are people in the world that don't have toilets! :D
Now thats a tough one ...
Once a couple has made contact, we can meet with them either for a casual chat over coffee / Skype. Some people are happy to book us having not met us... Once the couple has decided they would like to go ahead and book, we send them a contract and invoice for the deposit, once we have received the deposit, their date is secure. Whether it is before or after booking / we always like to meet with the couple at the reception venue. Pretty simple really :D
Embrace it!